The Contractor shall be responsible for operating and maintaining Video Teleconference (“VTC”) Polycom and Audiovisual system infrastructure equipment. Provide Tier I/Tier II technical support and assistance for classroom, training area and conference room VTC suites and Audiovisual systems. Provide VTC and Audiovisual technical support over the phone to users experiencing equipment problems and onsite support for events. Contractor will respond to multimedia and graphics requests each month. Most graphics and multimedia development support requests can take hours to a few weeks to complete creation, videotaping, modification, editing, and/or maintenance. This position will consist primarily of production, pre-production, and post-production work (Filming/Recording, Scripting/Storyboarding, and Video/Audio editing). The Contractor shall ensure completeness and functionality of the products. Contractor shall back-up or archive, maintain, and ensure availability of supported multimedia products.

• 2 years of experience with a high school diploma or equivalent; Associates or Bachelor’s degree in Information Technology or equivalent discipline a plus
• A+ certification for Information Assurance Technical Level I (IAT-I) or higher highly desired but not required
• Must be comfortable working within a dynamic work environment
• Should have the ability to self-organize and coordinate resources as needed to complete tasks
• Prior experience supporting DoD and/or Federal government customers a plus
• Must possess strong verbal and written communication skills
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MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs.

MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes.

We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:

• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts

MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.