• Expert Telecommunications Specialist*

    Job Locations US-MD-Baltimore
    Posted Date 3 months ago(10/23/2018 4:06 PM)
    Job ID
    # of Openings
    Information Technology
  • Overview

    As an Expert Telecommunications Specialist with MicroTech, you will research and recommend voice, video, and data communications software and hardware. You will apply expertise to interface computer and communications components.


    Analyzes network characteristics and modifications to components

    • Maintains equipment and analyzes operational malfunctioning with test equipment.
    • Tests newly installed equipment and repairs or replaces faulty equipment using testing devices.
    • Ability to assess complex problems, investigate and resolve problems at an advanced level (Tier 3).
    • Ensures that all software including network control programs satisfy the communications needs covering both the hardware and software installed.
    • Develops or assists in the development of standards for carrier service and equipment.
    • Prepares or ensures that appropriate telecommunication documentation exists, including operational instructions.
    • Provides regulatory monitoring and voice network analysis regarding short and long range planning for in-house systems.
    • Able to serve as a liaison to users, departments and vendors by providing the expertise on all aspects of telecommunications services and systems used throughout the enterprise.
    • Research and recommends available and emerging voice, data and video communication technologies for future implementations.
    • Provides guidance and work leadership to less-experienced analysts.

    • Designs and optimizes topologies and configurations.
    • Installs, maintains, and repairs voice, data and video equipment according to layouts, floor plans, sketches, and wiring diagrams.


    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

    The successful candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.


    Education and Experience Requirements:

    • Ability to obtain Public Trust clearance.
    • Requires minimum of 10 years of relevant experience.
    • Some travel may be required.
    • Bachelors degree preferred.



    General Information

    MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs.

    MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes.

    We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:

    • Insurance (medical, dental vision)
    • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
    • 401k Plan with Employer Matching Contribution
    • 10 Company-Paid Holidays
    • Tuition Assistance
    • Voluntary Benefit Programs
    • Corporate Discounts

    MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes


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