The ITSM Expert will lead the effort to review and build the organization’s IT service life-cycle.They will define, build, and implement across all ITSM Lifecycle domains – Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The successful candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Education and Experience Requirements: