MicroTechnologies

  • Workstation Administrator

    Job Locations US-KS-Ft. Riley
    Posted Date 4 weeks ago(7/18/2018 8:42 AM)
    Job ID
    2018-1071
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Provides advice and assistance to customers, troubleshoots all problems, and provides support to the customer with minimal disruption to normal business activities. First responder and chief point of contact for all submitted IT work orders. Work involves the planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats.

    Responsibilities

    • Ability to gather, analyze, and present facts.
    • Ability to interpret and apply rules, regulations, and procedures.
    • Ability to apply knowledge of current automation technology and practices.
    • Knowledge of computer security.
    • Knowledge of the objectives, overall design, and operating characteristics of related hardware and software.
    • Knowledge of communications connectivity requirements.
    • Knowledge of computer network administration.
    • Knowledge of data and process modeling methodology.
    • Knowledge of information processing standards and procedures.
    • Knowledge of configuration management regulations, principles, and techniques.
    • Ability to meet and deal with customers using a high degree of tact and diplomacy.
    • Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.
    • Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance.
    • Knowledge of technical analysis procedures to perform hardware and operating system evaluations.

     

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.


    The successful candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

    Qualifications

    • Must be a US Citizen with a valid US drivers license and be able to understand, speak, read and write the English language.

    • Must acquire and maintain a valid computer environment training certificate (i.e. CompTIA A+, Network +, or Security +) prior to employment IAW DoD Directive 8570.01-M and local IA policies for the privilege of elevated rights/permissions on local workstations and networked IT/IM assets.

    • Strong Customer service skills

    • Strong verbal and written communication skills

    • Ability to multi-task

    • Works well in a team environment

    General Information

    MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs.

    MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes.

    We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:

    • Insurance (medical, dental vision)
    • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
    • 401k Plan with Employer Matching Contribution
    • 10 Company-Paid Holidays
    • Tuition Assistance
    • Voluntary Benefit Programs
    • Corporate Discounts

    MicroTech is an Equal Opportunity Employer.

    EOE/Minorities/Females/Veterans/Disabled are encouraged to apply.

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