MicroTechnologies

  • VOIP Solutions Architect*

    Job Locations US-DC-Washington
    Posted Date 3 weeks ago(7/3/2018 2:38 PM)
    Job ID
    2018-1063
    # of Openings
    1
    Category
    Information Technology
  • Overview

    This individual must perform and oversees the technical design of complex IT-based projects.  Leads technical contributions on projects requiring multi-vendor technologies and large complex integrations. 

    Responsibilities

     

    Provides directions and resolutions to a diverse range of complex technical problems including but not limited to the following:  

    • Telephony 
    • Messaging
    • Audio and Video telephone Conferencing
    • Networking
    • Call Center Applications (IVR, Outbound dialing, reporting, call center routing, etc.)
    • General working knowledge of VOIP systems and how to continually monitor and improve the system as needed.

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.


    The successful candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

    Qualifications

    Top Secret Clearance Required.

    General Information

    MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs.

    MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes.

    We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:

    • Insurance (medical, dental vision)
    • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
    • 401k Plan with Employer Matching Contribution
    • 10 Company-Paid Holidays
    • Tuition Assistance
    • Voluntary Benefit Programs
    • Corporate Discounts

    MicroTech is an Equal Opportunity Employer.

    EOE/Minorities/Females/Veterans/Disabled are encouraged to apply.

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